Here is a link to a new book on the topic of Finances and Aliyah:
A Financial Guide to Aliyah and Life in Israel http://labinsky.com/book-store/
Yes, you do have rights as a consumer in Israel! Have questions? Need help? Have issues? Take them to the Israel Consumer Council http://www.consumers.org.il/category/en-consumers
Coming Into the Light of Aliyah 
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